Contact & Service Channels

Direct lines for technical consulting, inspection scheduling, and coating inquiries.

Office

362 Sipho Meadows Suite 329

Phone

035 935 5094

Business Hours

Monday – Thursday
07:30 – 17:00
Friday
07:30 – 15:00
Saturday
08:00 – 12:00
Sunday
Closed

Weekend and after-hours emergency audits available by prior arrangement.

Channels

  • P

    Phone – Technical Desk

    Coating specifications, audit scheduling, and process questions. Direct line to our metallurgists.

  • E

    Email – Quote & Documentation

    Send drawings, coating requirements, or audit scope. We reply within 4 business hours.

  • D

    Drop-off – Sample Submission

    Bring test coupons or failed components to our reception. Label with project number and requested analysis.

  • R

    Remote – Report Portal

    Existing clients can access audit reports, coating certificates, and inspection logs via our secure portal.

Terms & Clarifications

Scope & Limitations

Definitions, disclaimers, and conditions that govern our industrial services and remove ambiguous interpretations.

Service Scope

All hot-dip galvanizing, protective plating, and anti-corrosion audits are performed exclusively on industrial metal substrates. We do not process aluminum, stainless steel, or non-ferrous alloys unless explicitly agreed in writing. Coating thickness tolerances follow ASTM A123, ASTM B633, or ISO 1461 as specified in the work order. Any deviation from these standards must be requested prior to production.

Inspection & Acceptance

Final acceptance of coated or plated parts is based on visual inspection, magnetic thickness measurement, and adhesion testing per the applicable standard. Surface imperfections such as minor roughness, drip marks, or color variation in passivation do not constitute rejection unless they compromise corrosion protection. Customer must notify us of any non-conformance within 10 business days of delivery.

Environmental & Handling

Our processes comply with local environmental regulations for wastewater, fumes, and solid waste. We do not accept parts contaminated with oil, grease, paint, or non-metallic coatings without prior cleaning approval. Customer is responsible for proper handling and storage after delivery; exposure to chlorides, sulfides, or extreme humidity may void corrosion warranties.

Liability & Warranty

Our liability is limited to the value of the service provided. We warrant that coatings and plating meet the specified thickness and adhesion at the time of shipment. No warranty is given against corrosion caused by mechanical damage, chemical attack, or improper installation. Audit reports reflect conditions observed during inspection and do not guarantee future performance.

Definitions

  • Hot-dip galvanizing — immersion of steel in molten zinc at ~450°C to form a metallurgically bonded coating.
  • Protective plating — electrolytic deposition of zinc-nickel alloy with trivalent passivation for corrosion resistance.
  • Anti-corrosion audit — on-site and laboratory assessment of existing protective systems including coating thickness, adhesion, and substrate condition.

Request a Metallurgical Consultation

Submit your project details for hot-dip galvanizing, protective plating, or anti-corrosion audit. Our engineering team reviews each request within 24 hours and prepares a technical proposal with coating specifications, inspection criteria, and estimated timeline.

Typical response includes:

  • Recommended coating type and thickness range
  • Pre-treatment and surface preparation steps
  • Quality control tests (adhesion, thickness, porosity)
  • Estimated turnaround per batch or structure

We will contact you within one business day.

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